What Real Restaurateurs Are Saying
"I wish diners knew how hard it is to run a restaurant, and that canceling at the last minute or no-showing makes it even harder. If we didn't have our cancellation policy, we would probably not make it."
"Don't be afraid to cancel your reservation – we appreciate a cancellation more than a no-show because it builds a relationship between the guest and the restaurant."
ONE OFF HOSPITALITY
"In a restaurant where reservations account for more than 90 percent of your business, a no-show or late cancellation can leave your space with empty tables. Canceling is a courtesy to the restaurant – plus, you get off the 'naughty no-show list.'"
FRASCA FOOD & WINE
"Guests want great product, and great product is fragile – whether that’s fresh fish flown in or delicate artisanal greens. It’s overwhelming to think about how much waste can be generated on a Friday night if 15% of our guests are no-shows."
Friends don't let friends book irresponsibly. Do your part.