What Real Restaurateurs Are Saying


Kim Alter

NIGHTBIRD

"I wish diners knew how hard it is to run a restaurant, and that canceling at the last minute or no-showing makes it even harder. If we didn't have our cancellation policy, we would probably not make it."


NoShow_Photo_2.jpg

Michael Davis

SPROUT LA

"Don't be afraid to cancel your reservation – we appreciate a cancellation more than a no-show because it builds a relationship between the guest and the restaurant."


Kimberly Galban

ONE OFF HOSPITALITY

"In a restaurant where reservations account for more than 90 percent of your business, a no-show or late cancellation can leave your space with empty tables. Canceling is a courtesy to the restaurant – plus, you get off the 'naughty no-show list.'"


   Bobby Stuckey

     FRASCA FOOD & WINE

"Guests want great product, and great product is fragile – whether that’s fresh fish flown in or delicate artisanal greens. It’s overwhelming to think about how much waste can be generated on a Friday night if 15% of our guests are no-shows."

Friends don't let friends book irresponsibly. Do your part.